I had a patient referred to me for contact lens fitting. This 20 year old patient was just diagnosed with keratoconus. His parents came with him. They waited for me to see them. After doing a thorough check, I pointed to the parents the scar that formed on the patient's cornea. The parents were very sorry that they had not noticed it. I fitted the patient with scleral contact lenses. After which I taught him the insertion and removal technique. As I do the training myself, we had to block off my schedule to prioritise this case. It took us more than a visit for him to be able to insert the lenses as his lids kept on closing. The parents were very supportive and stayed with us throughout this ordeal. For most families in the Philippines, optometrist visits are a family event. Family support is truly an important part of a successful contact lens wear, as no one can motivate more than patient's o...